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OpticsPlanet.com is one of the largest US Distributors of Bushnell products. One of the reasons we're so enthusiastic about Bushnell's premium optics is their phenomenal warranties and instructional manuals, which are found online! Bushnell Warranties show how confident Bushnell is in the quality of their gear. It's no big surprise that they're so confident. Bushnell is one of our top brands, with millions of visitors every year looking for the best in sports optics, so we're very happy that they offer such an outstanding set of warranties.

Every product is unique, and different optic lines have different warranties, so if you want to check them out before you buy, or if you need to check the warranty for a Bushnell optic you've already bought, be sure to head over to the Bushnell's Warranty page for the complete updated list of their warranties!

A majority of Bushnell's products have a Limited Lifetime Warranty, but there are exceptions, so if you're concerned about the warranty for the gear you want, this is the fastest way to get an answer. Of course, as always, if you have any questions about the warranties, quality of the products or more, our product specialists are here to help.

Bushnell Customer Support Contact Info:

How To Order Bushnell and Bausch & Lomb Parts

Bushnell Parts Ordering:

At this time OpticsPlanet.com does not provide repair for Bushnell products. To order replacement parts or components or repair your Bushnell Performance Sport Optics Product you should contact Bushnell Customer Service toll-free 800-423-3537, and they will be happy to help!

How to Send Bushnell and Bausch & Lomb Product in for Repair

Packaging:Box your unit securely, sending only the unit. Do NOT send accessory items such as dust caps, carrying case, eyepieces, mounts, etc.

What to Include:

  • A short note explaining the reason you are sending the unit in for repair.
  • Your daytime phone number.
  • A UPS deliverable address for returning your product to you. (No PO boxes please.)
  • A check or money order in the appropriate shipping and handling fee amount (See Chart Below)
BUSHNELL SHIPPING & HANDLING FEES
  • Bushnell Elite 3200 Riflescopes
  • Bushnell Elite 4200 Riflescopes
  • Bushnell NextView Binoculars
  • Bushnell Binoculars
  • Bausch & Lomb Binoculars
  • Bushnell Spotting Scopes
  • Bausch & Lomb Spotting Scopes
  • Bushnell Trophy Riflescopes
  • Bushnell Scopechief Riflescopes
  • Bushnell Banner Riflescopes
  • Bushnell Sportsman Riflescopes
  • Bushnell Telescopes
  • Bausch & Lomb Telescopes
  • Bushnell Night Vision
  • Bushnell Bushnell Yardage Pro
  • Bushnell Speedster Speed Gun
  • Bushnell HOLOsigh
  • Bushnell Digital Navigation
  • No Charge
  • No Charge
  • $ 4.95
  • $10.00
  • $10.00
  • $10.00
  • $10.00
  • $10.00
  • $10.00
  • $10.00
  • $10.00
  • $15.00
  • $15.00
  • $10.00
  • $10.00
  • $10.00
  • $10.00
  • $10.00

Shipping:

We recommend that you send your unit to Bushnell by way of UPS. UPS provides a tracking # should your unit become lost or damaged. UPS automatically insures each package up to $100.00, and if you choose, you can purchase additional insurance. If you live in the United States your repair should be sent to:

  • Bushnell Performance Optics
  • Attention: Repair Department
  • 8500 Marshall Drive
  • Lenexa, KS 66214

Repair Process:

When your unit is received it will be assigned a repair #. After reading your letter a technician will evaluate your unit to determine what repairs are needed and whether or not warranty coverage will be applicable. It is our option to repair or replace your unit. If your unit is NOT covered under warranty an estimate for repair or replacement will be mailed to you. You will have 20 days to respond, either accepting or declining the recommendation. If you accept the recommendation for repair or replacement you will need to provide payment. That can be in the form of a check, money order, or if you prefer, by MasterCard or VISA. If the repair or replacement is covered under warranty, you will receive no additional correspondence. Your repaired unit or a comparable replacement of equal value and function will be shipped to you via UPS within the normal turnaround time which may vary seasonally.