Sales and Customer Service

029 IMG_2673 026 033 011 037 040 031 034 004 027 gala_06 008 gala_012 gala_013 IMG_2646 014 gala_07 IMG_2663 013 018 gala_08 028 036 007 010 001 023 019 035 009 016 015 021 gala_011 024 IMG_2652 022 012 025 003 017 gala_02 100_1158_0017 030 gala_04 002 038 gala_09 020

twp-logoExplore exciting career opportunities at OpticsPlanet, Inc., a leading and award-winning ecommerce powerhouse.


Our business model has allowed us to grow at an average of 30% per year since inception in 2000; 93% over the last 3 years alone.

Sales and Customer Service

These functions are shared by many teams within the company who sell our amazing products to infinite numbers of customers ranging from individuals to businesses and government through a variety of channels and provide an exceptional level of customer service (we weren’t ranked best overall by mystery Washington Journal shoppers for nothing).

Our channels include several websites, an in-house call center full of excellent reps, live chat, email, dedicated account managers, and all major online marketplaces.

Our focus on customer starts with hiring bright and experienced people, then weeks of training on our customer relationship management system, customer service principles, service level requirements, and further incorporates continuous product training classes.

These teams have plentiful opportunities to get first-hand experience with most of our products.

Close collaboration with Marketing, Merchandising, Procurement and Product Intelligence teams translates into very well educated sales and customer service forces capable of delivering the highest levels of service and proper solutions to the customer.

It takes insanely awesome people skills and generous endowments of quick learning and adaptability to join and excel among these esteemed revenue earners. These teams are also united in their personal attachment to our products and serve as a gateway to a prosperous career within the company providing a great way to familiarize oneself with the company’s merchandise and operations.

There are no current positions available for this department