Please use a browser that supports Javascript or enable it within your browser.

Sales and Customer Service

034 026 030 040 gala_09 008 038 IMG_2673 002 IMG_2652 001 031 012 025 029 gala_07 gala_013 010 018 011 027 037 009 024 gala_06 gala_08 gala_012 003 gala_02 015 020 028 035 014 017 100_1158_0017 IMG_2663 gala_011 gala_04 023 036 007 013 022 019 IMG_2646 033 021 016 004

twp-logoExplore exciting career opportunities at OpticsPlanet, Inc., a leading and award-winning ecommerce powerhouse.

 

Our business model has allowed us to grow at an average of 30% per year since inception in 2000; 93% over the last 3 years alone.

Sales and Customer Service

These functions are shared by many teams within the company who sell our amazing products to infinite numbers of customers ranging from individuals to businesses and government through a variety of channels and provide an exceptional level of customer service (we weren’t ranked best overall by mystery Washington Journal shoppers for nothing).

Our channels include several websites, an in-house call center full of excellent reps, live chat, email, dedicated account managers, and all major online marketplaces.

Our focus on customer starts with hiring bright and experienced people, then weeks of training on our customer relationship management system, customer service principles, service level requirements, and further incorporates continuous product training classes.

These teams have plentiful opportunities to get first-hand experience with most of our products.

Close collaboration with Marketing, Merchandising, Procurement and Product Intelligence teams translates into very well educated sales and customer service forces capable of delivering the highest levels of service and proper solutions to the customer.

It takes insanely awesome people skills and generous endowments of quick learning and adaptability to join and excel among these esteemed revenue earners. These teams are also united in their personal attachment to our products and serve as a gateway to a prosperous career within the company providing a great way to familiarize oneself with the company’s merchandise and operations.

Open Positions for this Department
Written Response Customer Service Specialist