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Bushnell ImageView Binoculars Digital Camera Troubleshooting

      Frequently Asked Questions (FAQ)

 

   
 

 

Bushnell Image View Digital Binoculars Camera Frequently Asked Questions

Q: How do I focus the ImageView™? How close can I get for sharp photos? How close will the binoculars focus?

A: The camera part of the ImageView™ is has its own optics, independent of the binocular. The ImageView™ camera lens has a preset focus which is optimized for distances of 40 feet and further away (as binoculars are normally used for viewing of distant subjects). If you try to take photos of objects closer than 40 feet, they will not be sharp. The binoculars, however, will allow you to focus as close as 15 feet. 

Q: How powerful is the Bushnell ImageView camera?

A: The ImageView™ camera has an 8 power magnification (objects in your photos will appear 8 times closer), the binocular provides 10x magnification. Because of the high magnification, it is important to hold the ImageView™ steady for best results. 

Q: How long will the batteries last? What kind of battery should/can I use?

A:
Alkaline batteries (AAA size) are recommended, and should last for approximately 400 pictures. (As noted below, the internal memory holds 80 or 300 photos, depending on the resolution setting). Lithium AAA batteries may be used if even greater life is desired.

Q: Will I lose my pictures if I take out or change the batteries?

A:
Yes, if the batteries are removed, any photos stored in the ImageView™ memory will be lost. Be sure to download your photos to a computer before changing batteries. Keep an eye on the battery indicator, so you can plan to download before your batteries get too low.

Q: How many photos can the ImageView™ take (hold in its memory)?

A:
The ImageView™ camera’s internal memory will hold an average of 80 photos at the high resolution setting, and 300 photos at low resolution. The actual capacity will vary slightly as some images contain more information than others, using more space in memory. “Your mileage may vary….”

Q: What is the difference between the high and low (“LQ”) resolution settings?

A:
High (normal) resolution is .35 megapixels (640x480), and low resolution (display will indicate “LQ”) is .08 megapixel. Use high resolution for best quality, and low resolution only if maximum photo storage capacity is more important. Note: if “LQ” does not show in the camera display, the ImageView™ is set for high resolution. 

Q: Am I required to use the included Roxio PhotoSuite
® 4 software to view and download photos from the ImageView™?

A:
No, if you already have other photo imaging software on your PC that you prefer (and is capable of accessing standard TWAIN devices-most imaging software is), you may use it instead, as long as the ImageView™ drivers are correctly installed first. The “import” or “load” menus in your software should be able to access the ImageView™ photo files, which are stored as .bmp (standard bitmap) format. 

Q: What are the system requirements for using the Bushnell ImageView™ software? Can I use it on a Mac?

A:
The ImageView™ software is PC-only, with the following requirements:
• Pentium® 166MMX minimum (Pentium II 266 recommended) or equivalent AMD® processor 
• Windows® 95/98/ME/NT/2000 or XP
• Minimum 32 MB of RAM
• 200 megabytes free hard drive space
• USB port (capable of providing power to connected devices)

Q: Will the ImageView™ work on a computer with Windows
® XP?

A:
Yes, the ImageView™ has always been XP compatible. When we began shipping the ImageView™, the hardware and software was fully XP compliant, but had not yet been tested and certified by Microsoft®, which can take some time. If you get the screen shown below during your installation, simply click “Continue Anyway” and proceed with the installation. (If you click continue, but are asked for “disc 1”, you should obtain a replacement disc by calling customer service at 1-800-423-3537). Installing the ImageView™ software will not harm your computer. 

We have now received “official” XP compliant status from Microsoft®, as noted on their website: link (Note-Sonix Technology is the supplier for the chip used in the ImageView™ electronics which contains the internal software, therefore, their name is indicated under “Manufacturer”. The product itself is identified as the Bushnell® ImageView™)




Q: Does it matter which USB port I connect the ImageView™ to? Can I use a USB hub? 

A:
As the Bushnell ImageView digital binoculars gets power from the USB connection while downloading photos, it may not work correctly when plugged into a front panel or keyboard USB port on some computers. We recommend using a rear panel USB connection. Avoid using a USB hub, unless the hub has its own AC adapter to supply power to connected devices. 

If you are experiencing issues with your ImageView, please be sure to view the Troubleshooting / Software Support page.  Bushnell ImageView manual is available for download here in PDF format.

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