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Now offering extended warranty from Mack Camera and Video Services. Adding the extended warranty from Mack Camera and Video Services has enabled Opticsplanet to provide customers with the possibility of protecting products like binoculars, telescopes, pda's, Navigational Devices, faxes, printers, scanners, and many others to the full extent. The Extended Warranty from Mack Camera and Video Services provides worldwide coverage for the insured, trained and knowledgeable technicians, and over 75 years of experience in the field of warranty repairs.

How do I register my Mack Camera Extended Warranty?

Website: Follow this link to our warranty registration page. Fill in the information and you will be automatically registered into our database system.
Mail: Complete the bottom portion of the Mack Camera Extended Warranty Registration Card and mail that with a copy of your sales invoice to the address on the registration card.

When does the Extended Warranty Coverage start?

Your Extended Warranty begins the day after your manufacturer warranty ends, ensuring you seamless extended coverage. To have your equipment serviced under your Extended Warranty, please be sure to include your Warranty number and copy of your dated bill of sale when you send in your equipment.

What happens if the product cannot be repaired?

If the unit can not be repaired by Mack Camera or the Manufacturer for manufacturer defects, replacement will be made with the same or an equivalent model based on its' current market value at the discretion of Mack Camera and & Video Services.

Please note, the Mack Camera Extended Warranty is not an insurance policy and we are not responsible for replacing lost or stolen equipment.

Is the Extended Warranty transferable?

Yes!!! The best way to add value to any piece of equipment is to be able to offer the new owner warranty coverage. Mack Camera Extended Warranties may be transferred to a new owner for $15.00 transfer fee. In order to transfer the warranty, please write a letter to our Warranty Department stating you wish to transfer your warranty. Indicate the name, address and phone number of the new owner, the type of equipment w/ serial number and the Warranty number. Include a copy of the bill of sale and a check for $15.00.

Website: Follow this link to our warranty registration page. Fill in the information and you will be automatically registered into our database system.
Mail: Complete the bottom portion of the Mack Camera Extended Warranty Registration Card and mail that with a copy of your sales invoice to the address on the registration card.

When does the Extended Warranty Coverage start?

Your Extended Warranty begins the day after your manufacturer warranty ends, ensuring you seamless extended coverage. To have your equipment serviced under your Extended Warranty, please be sure to include your Warranty number and copy of your dated bill of sale when you send in your equipment.

What happens if the product cannot be repaired?

If the unit can not be repaired by Mack Camera or the Manufacturer for manufacturer defects, replacement will be made with the same or an equivalent model based on its' current market value at the discretion of Mack Camera and & Video Services.

Please note, the Mack Camera Extended Warranty is not an insurance policy and we are not responsible for replacing lost or stolen equipment.

Is the Extended Warranty transferable?

Yes!!! The best way to add value to any piece of equipment is to be able to offer the new owner warranty coverage. Mack Camera Extended Warranties may be transferred to a new owner for $15.00 transfer fee. In order to transfer the warranty, please write a letter to our Warranty Department stating you wish to transfer your warranty. Indicate the name, address and phone number of the new owner, the type of equipment w/ serial number and the Warranty number. Include a copy of the bill of sale and a check for $15.00.