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Postby rickr01 on Mon May 30, 2011 7:54 am

I ordered a new pair of Rx sunglasses 2 day air, as I broke my others. I ordered 2 day air because I'm leaving on vacation in one week. Someone later told me that Optics Planet may send your frames to a lab to be fit with your Rx but the 2 day air is deceiving because I will not receive the glasses in 2 days. Only the lab will, and it may be a month or more before the lab completes the Rx and ships ot my glasses. Is this a fact? Thanks

Re: stowe893

Postby dannyv on Thu Jun 02, 2011 10:31 am

Rickr01 that is true. Well not the part about the lab getting them via 2nd Day Air. Once the sunglasses or eyeglasses are shipped from the lab they are shipped via the shipping method you have selected, in your case I am assuming you selected second day air. The prescription policy is very important to us here at OpticsPlanet and we like to make sure that customers do read it and we do not allow customers to proceed with the order until they have confirmed they read it and agreed to it. Most of the prescription eyewear does take 2-3 weeks to be completed and once it is shipped out we forward you tracking information. If you want a more up to date status on your order give us a call! We look forward to assisting you to the best of our ability :)
Danny @ OpticsPlanet

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