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Rayban Polarized lens fading

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Rayban Polarized lens fading

Postby ShutUpSitDown on Sun Jul 10, 2011 9:15 pm

Hello, my RB2140s are polarized, purchased in the winter time and just over 6 months old. I noticed about 2 months ago, that there is a very subtle haze on the top service of the lens, maybe the size of a thumbprint, following the edge of the lens. I tried to clean if off, but it didn't work. In fact, the lens getting cleaner only made the issue more pronounced as the grime didn't help hide the problem. It doesn't impact the vision, but it makes them look cheap since it is noticeable at certain angles when talking to people. If they're head on, they won't notice it, but from either side, it's more obvious.

The only trace I can find of this on Google is the following quote from eHow:

"In polarized lenses what will happen if impacted by high heat, the chemical process will actually become eroded at the edges. The heat will deteriorate the polarized protection on the outside and you'll wind up with what looks like dissipating tint on the outside of the frame. Heat can do that and pressure, so you have to be wary of putting them on your head and stretching them out like so because you can really deteriorate the polarization by using pressure and heat.

Read more: Caring for Sunglasses | eHow.com http://www.ehow.com/video_4400369_carin ... z1Rl0ZiasN"

That seems to accurately describe what is affecting my glasses, but the problem is, they weren't left around high heat. They were left in a car for a week, but it was spring in Canada. This doesn't appear to have affected the polarization. When I turn a camera 90 degrees, or look at my monitor with my head turned, all areas of the lens are still blocking the light. It just seems to be a cosmetic problem. What can I do? Rayban indicates nothing less than failure is covered under warranty.
ShutUpSitDown
 

Re: Rayban Polarized lens fading

Postby larumd on Mon Jul 11, 2011 9:45 am

Thanks for the great post!

It sounds like a lens defect, Ray-Ban will stand by their product, worry not. I would contact the original retailer that you bought them from. They could get you in touch with Ray-Ban directly so that the lenses can be replaced. If the store you bought them from won't help you can contact Ray-Ban yourself. They will cover your purchase for one full year.
larumd
 
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Re: Rayban Polarized lens fading

Postby Kasper on Sat Aug 13, 2011 11:38 am

I've bought my Ray-ban Polarized sunglasses a little over a year ago. I have the exact same problem. At an authorized dealer in Costa Rica they have contacted Ray-ban. They will not replace the glasses under warranty since I bought them 13 months ago. I never expected a response like this from a renown company like Ray-Ban. A mayor error like this should have been taken care of even after the 12 months warranty period. Very disappointing. Hope they will take better care of their customer in your case - good luck!
Kasper
 

Re: Rayban Polarized lens fading

Postby larumd on Mon Aug 15, 2011 7:47 am

Sorry to hear about that Kasper. 12 months is pretty common for many products and manufacturers. Let me know if you need a a new pair, we have some great sales going on currently.
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authenticity of Desinger brands on Optics Planet

Postby Makeupbarbie10 on Mon Aug 15, 2011 9:27 am

Are all products sold on here 100% authentic to the designer description that is advertised? It just seems amazing to have found a site selling these authentic shades for so much cheaper than at Nordstroms or Bloomingdales. :?:
Makeupbarbie10
 

Re: Rayban Polarized lens fading

Postby larumd on Tue Aug 16, 2011 9:56 am

Thank you very much for the feedback. No fakes here guaranteed!
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Re: Rayban Polarized lens fading

Postby antonio on Sun Jun 23, 2013 5:09 pm

I bought my shades on a cruise liner in January, they are my favourite Ray Bans. I was wearing them on Friday, put them in its pocket when not wearing them and went to put them on the next day. When I took the shades out of its pocket, the lens on inside and out look like they were frosted and could not see through them. I tried to scratch it off but the frost doesn't budge. I didn't keep the receipt but will take them to a Ray Ban shop to see what they can do for me. They were not cheap at £180 euro.
antonio
 

Re: Rayban Polarized lens fading

Postby larumd on Mon Jun 24, 2013 8:13 am

Sorry to hear about your shades. Try contacting the retailar that sold them to you. Also look for warranty paperwork that may have been in the box with the case. There should be contact information for Ray-Ban in Europe.

Good Luck!
larumd
 
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Re: Rayban Polarized lens fading

Postby Dave H on Fri Aug 02, 2013 11:47 am

Hi,
Sounds like you have classic de-lamination of the polarization layers. I would make sure you have a receipt and contact rayban for instructions on what to do. If purchased from a reputable place they should be able to help you as well.

Good luck
Dave H
 

Re: Rayban Polarized lens fading

Postby Cindy on Sun Aug 10, 2014 11:48 am

Kasper wrote:I've bought my Ray-ban Polarized sunglasses a little over a year ago. I have the exact same problem. At an authorized dealer in Costa Rica they have contacted Ray-ban. They will not replace the glasses under warranty since I bought them 13 months ago. I never expected a response like this from a renown company like Ray-Ban. A mayor error like this should have been taken care of even after the 12 months warranty period. Very disappointing. Hope they will take better care of their customer in your case - good luck!


I had the same problem too. I did expect a longer life from Ray Ban sunglasses. What is the point getting a Ray Ban if it doesn't last (or don't stand behind their products). I have a feeling they are aware of these problems and avoiding the customers with runarounds.
Cindy
 

Re: Rayban Polarized lens fading

Postby larumd on Tue Aug 12, 2014 11:12 am

Give them a try: Luxottica Repair and Warranty information - call 800-343-5594.
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Re: Rayban Polarized lens fading

Postby BLUE7644 on Tue Aug 12, 2014 3:59 pm

Looks like Raybans Polarized lens only last a year. Just have the same problem my warranty expired 2 weeks ago. Since reading all of your comments will lead me to nowhere contacting the Rayban company. Too bad Rayban will just ignore its clients once warranty is over. I just dont get it, why it fades or its tint melts when this glasses are commonly use to protect your eyes from extreme heat. Im disappointed with this brand.
BLUE7644
 

Re: Rayban Polarized lens fading

Postby larumd on Wed Aug 13, 2014 12:45 pm

Thanks for posting. It saddens me to hear such defeat. Call Ray-Ban anyway!!! They can help, it may not be for free if it's outside of the warranty but at least they will be repaired or replaced.
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