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Ray Bans Customer service...

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Ray Bans Customer service...

Postby JustDoit on Tue Nov 15, 2011 11:32 am

Says that opticsplanet.com is not on their list of official dealers. What is up with that?
JustDoit
 

Re: Ray Bans Customer service...

Postby larumd on Tue Nov 15, 2011 3:15 pm

Hello JustDoit!

LOL This is weird and a little funny. OpticsPlanet has been an authorized dealer of Ray-Ban eyewear for more than 5 years. I am sure if you give them a call they will gladly confirm this. You may have been talking to a new employee or someone who failed to use their resources. OpticsPlanet only sells authentic eyewear and we are very proud of that. Please let me know if you have any other questions or concerns.

If you wish to take a look at our current Ray-Ban collection please do so at http://www.opticsplanet.com/ray-ban-brand.html.
larumd
 
Posts: 1379
Joined: Wed Feb 10, 2010 1:40 pm

Re: Ray Bans Customer service...

Postby JustDoit on Tue Nov 15, 2011 6:17 pm

Thanks for the reply. I have called them and they were still unable to verify.
JustDoit
 

Re: Ray Bans Customer service...

Postby larumd on Wed Nov 16, 2011 7:33 am

These days calling oneself an authorized dealer is not worth lying about and the repercussions of such a public farce can be dangerous. Please visit http://www.ray-ban.com/usa. Go to store locator and type in Northbrook, IL zip code 60062. We are listed as top 4 out of 100 Ray-Ban Official Resellers found near the Chicago-land area. We are authorized dealers, end of story!

Please forward the phone number you are calling and I can get to the bottom of this "mistake". Again, it's amusing. You can call me directly at 1-800-504-5897 ext 320.
larumd
 
Posts: 1379
Joined: Wed Feb 10, 2010 1:40 pm

Re: Ray Bans Customer service...

Postby JustDoit on Wed Nov 16, 2011 11:13 am

OK! The number I called was 866-472-9226

Thanks for clearing this up for me. :D
JustDoit