Shipping and Stock Misrepresentation
Anyone thinking of ordering from Optics Planet should heed this warning.
Anyone else who has experienced such misrepresentations should follow my lead and make a complaint with the Better Business Bureau, the Federal Trade Commission, and your state's attorney general:
Optics Planet managers should review federal trade laws regarding these types of misrepresentations. When you are selling a product, it is illegal to lie, and managers can be held accountable for employee actions.
If you can provide an order number, I'd be happy to have a supervisor investigate this issue with both the warehouse and our customer service team.
While occasionally it does take longer than we would like to process a shipment, two weeks is not acceptable. We would like to figure this out and remedy it ASAP.
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- Joined: Fri Nov 26, 2010 2:29 pm