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Item force backorder????

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Item force backorder????

Postby Anthony M on Mon Dec 26, 2011 9:58 am

Hello, so i ordered a pair of Px Wayfarers yesterday

and i go just to check on the status and it reads "Item Force backorder"

Now when i went to choose the shades, there was no statement that said it was out of stock.

It wasn't until I actually paid my money and checked the status of my order i was informed that it wasn't in stock.

This wouldn't bother me too bad, but i'm on strict time constraints with the address I'm having it shipped to (Like a month and a couple of days)

how long does it take to get new stock in?

thanks
Anthony M
 

Re: Item force backorder????

Postby larumd on Tue Dec 27, 2011 11:40 am

Anthony M,

Thank you for your recent order. I believe your order number is 2640212 placed on Christmas Day. The Ray-Ban Original Wayfarer Prescription Sunglasses RB2140 is in stock and ready to use for your prescription order. However "Item Force backorder" means that no one was here to process your order over the holiday. Today you will notice the charge and the change of status. Please remember that the policy that you read and agreed to states that custom prescription orders take 2-3 weeks to complete. Once the lab ships your order we will forward the tracking number via email.

I hope this helps clarify the current status.
larumd
 
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