2,510 Brands 451 Categories All Departments

4-12 SWAT glass question/concern

ATN Night Vision Experts can help you with your choice of Night Vision Goggle, Night Vision Binoculars, Night Vision Rifle Scopes and many other ATN Night Vision Products.

4-12 SWAT glass question/concern

Postby Sanders27 on Wed Feb 20, 2008 7:31 pm

I recently purchased the ATN 4-12 SWAT and have looked very closely over the scope for quality. Overall, the scope is built amazingly and is probably the most quality piece I have ever personally owned. My only concern can be seen in the picture below. There is a "smear" of what appears to be glue on the superior part of the inside glass. I have outlined it in the picture below for closer observation. I have emailed ATN and have not received an response back yet.

The scope was just delivered aprx 3-4 days ago so it still has not been used on the rifle. Overall, is this cause for concern? And if so would it be possible to receive a replacement and return this one?

Image

Thanks for your time,

s-sagama@mail.vjc.edu
Sanders27
 

Postby Steven_L on Tue Feb 26, 2008 7:16 pm

If the scope has not been mounted and you feel there is something wrong with it, go to our policy page and enter the information for a return number and send it back. Include instructions with your wishes for a replacement or a refund, and we'll take care of it immediately.
Aim Hard!

Steve at OpticsPlanet
http://www.opticsplanet.net

Phone: (800) 504-5897
Fax: (847) 919-3003
Steven_L
Site Admin
 
Posts: 2214
Joined: Fri May 19, 2006 10:35 am

Warranty Issues

Postby ATN_Rep on Tue Apr 22, 2008 5:47 pm

Sir,

It is unfortunate that the scope had this smudge on the optics when you received it. I can a sure you that this is unusual for ATN. We have a great service department that will take care of your problem. Please contact our warranty department for RMA # and we will clean you optics for you.

800-910-2862

All the best,

ATN Rep.
ATN_Rep
 
Posts: 63
Joined: Wed Oct 17, 2007 2:27 pm