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Simmons Yardage Master 800 problem

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Simmons Yardage Master 800 problem

Postby joemerchant24 on Fri Oct 20, 2006 3:31 pm

I just got my new Yardage Master 800, but there are no crosshairs and half of the LCD numbers don't work. I can't read the yardage at all.

Will this sort itself out? The battery light is not on, but will a fresh one help? Or is this something that needs to either be returned to you or Simmons?
joemerchant24
 

Postby Steven_L on Fri Oct 20, 2006 3:52 pm

Hi,

It needs to be returned. Please call our customer service department for a return authorization number. 800-504-5897.
Aim Hard!

Steve at OpticsPlanet
http://www.opticsplanet.net

Phone: (800) 504-5897
Fax: (847) 919-3003
Steven_L
Site Admin
 
Posts: 2215
Joined: Fri May 19, 2006 10:35 am

I had the same problem

Postby disgruntled customer on Sat Dec 09, 2006 1:37 pm

My Simons 1000 had the same problem. I returned it and the 2nd unit had the same problem. Now Optics Plannet personnel tell me my 30 day period is over and I must resolve it with Simons. However Simons doesnt return calls or emails.

BUYERS BEWARE. Simons suff appears to be substandard, and neither Optics Plannet or Simons will resolve the issue. DONT THROW YOUR $ AWAY!!!
disgruntled customer
 

Simmons Yard Master 800

Postby jdrumheller on Wed Oct 17, 2007 9:44 am

I have used my Yard Master 800 only two times and also have the same problem with no crosshairs and only part of the display segments lighting up. Of course I did not save my receipt, so it is not covered under warranty, and now Meade/Simmons wants me to pay $85.00 to have it repaired. Meade/Simmons customer service is also a joke. One of the times I tried to get ahold of them I was put on hold and told I had a 52 minute wait to talk to a service rep.
I also bought a 3X9X40 Simmons rifle scope at the same time and it will not zero in. Of course with their limited lifetime warranty they want $85.00 to fix/replace it also.
If OpticsPlanet can not help me with another receipt for my purchase, which I really don't consider their responsibility, I'm going to eat my losses and trash both items and buy a Nikon like I should have done in the first place. My payback will be by informing everyone I can on the junk that Simmons sells and of the poor customer service when a customer does get sucked into buying their junk.
jdrumheller
 

Simmons Yard Master 800

Postby jdrumheller on Wed Oct 17, 2007 9:45 am

I have used my Yard Master 800 only two times and also have the same problem with no crosshairs and only part of the display segments lighting up. Of course I did not save my receipt, so it is not covered under warranty, and now Meade/Simmons wants me to pay $85.00 to have it repaired. Meade/Simmons customer service is also a joke. One of the times I tried to get ahold of them I was put on hold and told I had a 52 minute wait to talk to a service rep.
I also bought a 3X9X40 Simmons rifle scope at the same time and it will not zero in. Of course with their limited lifetime warranty they want $85.00 to fix/replace it also.
If OpticsPlanet can not help me with another receipt for my purchase, which I really don't consider their responsibility, I'm going to eat my losses and trash both items and buy a Nikon like I should have done in the first place. My payback will be by informing everyone I can on the junk that Simmons sells and of the poor customer service when a customer does get sucked into buying their junk.
jdrumheller
 

Another Problem..

Postby Upset Customer on Wed Nov 07, 2007 5:21 pm

Good Luck with all of that...

I have a Simmons 1000 that I have only used a few times and the bottom lens appears to be pushed causing the inside to appear blue and the LED is now hardly visible on bright sunny days I can almost use it...

NO luck with Simmons at all... One way or another they are going to get it back..

Aaron
Upset Customer
 

does not back product they sell

Postby glensuper1963@yahoo.com on Thu Mar 20, 2008 3:00 pm

I BOUGHT A SIMMIONS YARDAGE MASTER 2 YEARS AGO AND HAVE ONLY USED IT A COUPLE OF TIMES IT WILL NOT POWER UP . CALLED THE COMPANY AND THEY DO NOT FIX THEM ARE REPLACE THEM UNLESS THEY ARE UNDER A YEAR WITH THE RECEIPT ONLY THEY DO NOT REPAIR THEM AT ALL SO I AM BET WITH A PILE OF JUNK MADE IN CHINA THAT COST OVER 200.00 DOLLARS. SIMMIONS NEEDS TO GO OUT OF BUSSINESS AND GET OUT OF THE U.S.. P.S. I THREW AWAY MY RIFLE SCOPES AND BOUGHT TASCO THEY BACK THERE PRODUCT.[/b]
glensuper1963@yahoo.com
 

Re: Simmons Yardage Master 800 problem JUNK

Postby lazyfranch on Thu Oct 21, 2010 10:12 am

I too am a victum of the simmomns piece of JUNK. This product was used a total of 6 times or should i say 6 days of scouting in total. Turned it on with new battery at a cost of $9.00 for package(the old one was fine)and display was faint. Tunred it on again in 5 minutes and nothing. Trash this product it is not worth fixing. Maybe we need to get together and start a CLASS ACTION SUIT. It seems you can't get results by trying conventional ways and the company has been recently sold, from what i was told from the only human I could speak with in my attempt to get repair answers. Anyone got the legal connections?
lazyfranch