compliment for Optics Planet

 
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phoenixtexoma
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PostPosted: Fri Jan 11, 2008 6:56 pm    Post subject: compliment for Optics Planet Reply with quote
I recently ordered a Celestron tripod, and was shipped a returned tripod that had apparently been put back in the new inventory. It had a stuck leg that wouldn't extend, as well as missing pieces. After contacting Optics Planet about the situation, a risk management specialist named Mary followed up and immediately sent me a new one via UPS Air at no extra cost. Great customer service.
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Jne_K
Site Admin


Joined: 24 Sep 2003
Posts: 5018
PostPosted: Sat Jan 12, 2008 10:38 am    Post subject: Reply with quote
Thank-you. I will pass this on to Mary. We appreciate the feedback.
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