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Can't Decide On Binoculars

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Re: Can't Decide On Binoculars

Post by Jne_K on Mon May 09, 2011 7:06 am

Thanks, Bart.

Re: Can't Decide On Binoculars

Post by Jne_K on Thu Mar 17, 2011 7:32 pm

You are welcome, JG. Just wish I could have done more. Enjoy your new Swaro

Re: Can't Decide On Binoculars

Post by JGRaider on Thu Mar 17, 2011 10:54 am

Thanks again, but I've tried until I'm blue in the face. It's not worth my time to try again. When you offered to find out it was a very nice gesture, but with Nikon CS you just get the run around, so I'm through with them. I bought a brand new Swaro SLC HD 10x42 for $1490 so I have no need to drop $1200 on a demo/questionable Nikon EDG. Registered the SLC HD online, and already got a note from Swaro and a $20 gift coupon thanking me for spending my $$$ with them. Hard to beat that and Nikon can only dream on. Thanks again for your efforts Joanie.

Re: Can't Decide On Binoculars

Post by Jne_K on Thu Mar 17, 2011 8:32 am

I went through a sales rep, not customer service, directly, and was told to contact customer service for that information. I have not contacted customer service. Wy don't you give Nikon customer service another chance and report back.

Re: Can't Decide On Binoculars

Post by JGRaider on Thu Mar 17, 2011 8:15 am

Do you have a phone # and who you talked to? Thanks.

Re: Can't Decide On Binoculars

Post by Jne_K on Wed Mar 16, 2011 10:13 am

Sorry, nothing beyond what Bart has already provided.

Re: Can't Decide On Binoculars

Post by JGRaider on Tue Mar 15, 2011 10:27 am

We'll do, but you have to admit not being able to answer very simple questions about a product you manufacture, no matter what product it is, is a little disturbing, especially when they command/expect a premium price for it. It's too bad. Were you able to find out anything?

Re: Can't Decide On Binoculars

Post by Jne_K on Tue Mar 15, 2011 10:22 am

I think we have stretched this thread to the breaking point and beyond, guys, so let's move on to another topic. Thank-you all for your comments, though.

Re: Can't Decide On Binoculars

Post by JGRaider on Tue Mar 15, 2011 8:40 am

No feud here, bud. In case you haven't noticed there's been no further answers here.....just like before. I'm not expecting any answers form bman or Nikon on my very simple questions because they don't have any answers. Pretty sad when Nikon expects consumers to pay $2k for an EDG bino. Too much good glass nowadays to "feud" over one maker. Feel free to mind your own business though.

Re: Can't Decide On Binoculars

Post by renbe on Mon Mar 14, 2011 8:37 pm

Hey JGRaider, take your complaints elsewhere. Leave us and Optics Planet out of your ongoing feud with Nikon. We don't want to hear about it.
John

Re: Can't Decide On Binoculars

Post by JGRaider on Mon Mar 14, 2011 8:20 am

You have about as good of a memory as Nikon CS does. There were several UNANSWERED posts from me, to you with specific questions about the two EDG binos. I was considering, TWO. You chose to ignore them and the copy and past job you posted was far from the last time I tried to contact you, so I'll give you another chance and we'll see.

1. Can Nikon, provided with serial #'s, tell me when an EDG bino was manufactured? The reason for this, once again, is because the early models had a faulty diopter. I wanted to know if the two serial #'s I provided were pre-problem, post-problem or what......no answer.

2. I wanted to know if the warranty on Nikon EDG binos would transfer, to me who is obviously not the original owner if I purchased one of these binos that was faulty. No Answer. I didn't want to spend $1200 in hopes of finding out.

3. I don't think you found out anything from Nikon CS that I didn't already know, which is why I asked you. Why you chose to ignore my questions is a mystery, so I'll give you another chance.
JG

Re: Can't Decide On Binoculars

Post by bman940 on Fri Mar 11, 2011 12:20 pm

JGRaider, You and I have been around this block before on another Forum. Exact same question and I offered to get you answers, then just a month ago you had the exact same question on a birding forum. The gentleman there went out of his way to help you as well, but apparently it was not enough. We have fixed the EDG bino's. If there is ever a problem with them NIKON WILL FIX IT.
As far as disappearing when a question of Customer Service comes up, it has been one day, what can I do for you? As I told you six months ago, Nikon has and is working very hard to make sure our Sport Optics Customer Service is second to none. If you or someone you know has a problem with a product of ours, please put them in contact with me and I will walk them through the Customer Service process. Simple and painless.

Here is your reply to me after our last discussion on this subject. Unfortunately not many folks saw it as you deleted it less then 12 hours after posting it. I did appreciate the kind words though.
Bart
Nikon Pro Staff


JGRaider
Campfire Guide

Registered: 08/23/05
Posts: 4321
Loc: W. Texas
bman940 went above and beyond with Nikon's CS to try an get me the info I needed on the Nikon EDG serial #'s. Even though he wasn't able to get them for me, he is an honest and hard working guy that spent a lot of time trying. Thanks to you bman for your efforts.
_________________________
Fame and money can take you places your character doesn't want to go.

Re: Can't Decide On Binoculars

Post by Jne_K on Thu Mar 10, 2011 12:08 pm

I'll see if I can get a response for us.

Re: Can't Decide On Binoculars

Post by JGRaider on Thu Mar 10, 2011 11:01 am

These Nikon guys have a way of disappearing when asked a question about their questionable customer service, don't they.

Re: Can't Decide On Binoculars

Post by JGRaider on Tue Mar 08, 2011 8:58 am

Hey Bart, I do have a question for you about the Nikon EDG binos. I've been looking at some demo EDG 10x42's. As you know there were many problems associated with the early release EDG and the diopter adjustment that wouldn't stay locked, and sometimes was just in a free spin mode. Nikon did fix this on the later releases. So I call Nikon and give them the serial # on the two EDG binos I'm looking at, trying to find out the date of manufacture to determine if this is the older problematic model, or the newer one (not the 2011 redesign). Nikon customer service doesn't have a clue as to when they're made, if they're fixed, if they're the newer revised EDG, or what. No clue. I'll ask you.....how do I go about getting my question answered? Does Nikon really expect people to spend euro type $$$ for this? FYI, I can give Swaro a call and they can tell me within 5 seconds the manufacture date. I'd appreciate your input.

Re: Can't Decide On Binoculars

Post by Jne_K on Thu Mar 03, 2011 11:11 am

Bart to the rescue! Thanks, as always, Bart

Re: Can't Decide On Binoculars

Post by bman940 on Thu Mar 03, 2011 8:52 am

Back, Nikon is coming out with a brand new for 2011 ProStaff 7 series bino. I have had the chance to check them out twice now and I was very impressed. Excellent glass and under $200 retail . Plus, 23 oz!
If you can hold out a month or 2 I think these would be perfect for your needs.

Re: Can't Decide On Binoculars

Post by Jne_K on Thu Feb 17, 2011 11:08 am

Thanks for the feedback on Zen-Ray. Would like to see OP add that brand to our mix.

Re: Can't Decide On Binoculars

Post by bearclawthedonut on Wed Feb 16, 2011 6:16 pm

Baklash:

The Zen-Ray ZRS 8x42's are outstanding binoculars for the money. They are well built and deliver excellent brightness, contrast and resolution. They are easily the equal of binoculars that cost twice as much. However, they are not specifically made to bounce around in a center console when heading back to shore after the wind has picked up. Additionally, higher magnification is more difficult to hold steady under the best of circumstances. 10x requires a steadier hand than 8x and 8x requires a steadier hand than 7x. Combine that with a rocking, rolling boat and life becomes a bit more complex. The Nikon Action Extreme line is built for abuse. Yes, they are heavey. On land, I would certainly prefer the ZRS 8x42 over the Nikon Action Extreme 7x35. However, in a small (10' to 25') boat, where my chief concerns are getting to where the fish are bighting (under diving birds) and not having to replace the binoculars after each trip, the the 7x Nikon Action Extremes shine. But, I'd also get a pair of the ZRS 8x42's for everyday use on dry land. Oh, and I agree - stay away from binoculars that have builtin compasses and nightlights as they will fail. If you want a compas get a good compass, not a cheap binocular add on that will fail after the first trip a point to the east when it says north.

bearclawthedonut

Re: Can't Decide On Binoculars

Post by Baklash on Thu Feb 03, 2011 8:39 pm

Well, I've definitely decided on the roof prism and I'm now leaning toward the Zen-Ray ZRS 8x42 even though they are $55 more than my original $150 budget. I'm hoping the hand movement issue won't be bad, but I have a pair of cheapo 10x50 and those are a problem for me even on land. Will a 8x42 be similar to my 10x50 cheapos in this regard? I took a look at marine bins 7x50 and I don't like the idea of a compass and range gridwork in my view since I won't be using those features. Plus a 50mm objective lens makes for bins that are a little big for my boat console glovebox.
I appreciate all the help. Thanks.

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