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compliment for Optics Planet

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Expand view Topic review: compliment for Optics Planet

Post by Jne_K on Sat Jan 12, 2008 10:38 am

Thank-you. I will pass this on to Mary. We appreciate the feedback.

compliment for Optics Planet

Post by phoenixtexoma on Fri Jan 11, 2008 6:56 pm

I recently ordered a Celestron tripod, and was shipped a returned tripod that had apparently been put back in the new inventory. It had a stuck leg that wouldn't extend, as well as missing pieces. After contacting Optics Planet about the situation, a risk management specialist named Mary followed up and immediately sent me a new one via UPS Air at no extra cost. Great customer service.