Your satisfaction is our top priority. We guarantee the quality of our products, and we want our customers to be completely satisfied with their purchases. If for any reason you are not completely satisfied with your purchase, we will be happy to exchange the item for you to better meet your needs and taste. You can return the purchased items within 30 days of receipt. Please see our detailed Return Policy for further details and for the complete list of the items that fall into Return Policy Exceptions.

Please note that all returns require RMA numbers.

To begin the RMA Request process, please enter your Order or Reference Number and your Email Address or 5-digit Billing Zip Code and click Submit.

Please keep in mind that an RMA request may not be available for at least 24 hours after you have placed your order.

If for any reason you do not have the original order or reference number, please contact us. We can look up the order number in our system given your full name and billing address and guide your through the online RMA request.