J.M. from Seattle, WA
(ordered Bolle TRU Rx Fusion Limit Sunglasses
"This was my second prescription sunglasses purchase at opticsplanet. Overall, I like the selection, and the sunglasses I received are awesome. My only complaint would be around the customer service for prescription sunglass orders. Because they simply send off the order to a lab to have the glasses made, they don't really have any knowledge or control over when the order will actually be delivered, so they provide a very wide range of potential delivery dates. I received my glasses very quickly, but it would be nice to have some sort of definintive idea of when the glasses will be arriving. In one case, I was ordering right before going on vacation, and I wanted to be sure the glasses would arrive on time. There's no easy way to do that with their system.
My only other complaint is relatively minor. I ordered Bolle sunglasses, and on their site they talk about how they are using genuine Bolle technology and come with the Bolle logo etched on the left lens. That certainly wasn't true for the glasses I received. The quality of the glasses I received is very high - I'm quite satisfied. I'm just a bit irked that they are advertising something that isn't true."