D.B. from Norfolk, VA
(ordered 5.11 Operator Belt 59405
"I ordered before in the past from this website with great satisfaction as it shipped and was at my door in 3 days! I have ordered again from them recently and got an email later telling me that 2 of the 4 items i ordered were out of stock and to be back in stock in 5 to 10 business days. They immediately apologised, offered to cancel the order and also suggested several alternatives if i didnt want to wait. I told them i will continue with the order and they told me they would not charge my credit card until the order was shipped. They also sent the other 2 items very quickly. My overall view of opticsplanet is they are outstanding in their prices(normally the best or within a few dollars of the best), outstanding in their customer service and i will use them more and more frequently. I can truely say that this website has gained my trust and continued business and that is no easy feat."