darklordjbp from Epinions
(ordered or looked for Bianchi Carry-Lok model 82 concealed carry holster
"My order of the Bianchi CarryLok model 82 was originally done incorrectly by myself, as the order was placed late on a Friday night. On Saturday, I contacted customer service and the person I spoke with was very knowledgable and notified me of the mistaken version of the holster I had chosen. I have a Sig Sauer P229 and he told me the one that I had ordered was incorrect. Since the people in their shipping department had already left for the day, he put a notice on my order so it could be corrected by the person filling the order. He told me to call promptly the next morning (SUNDAY!) to talk to shipping as soon as they arrived, which I did. I am not sure if it was the same person in customer service the next day, but he told me that it had already been changed and prepared for shipment! If I would have remembered his name (or their names), I would gladly have sent a recognition type of letter to the company about their excellent service! I was prepared to wait awhile for the delivery, as I live in Oregon. On the shipment tracker, it was estimated that delivery would be the following Monday, so almost one week. However, I was surprised to find that it was delivered to my house on Friday! Three days before I expected it!!! Very, very pleased with all aspects of my shopping experience at Optics Planet! I will definitely recommend them to everyone I know who is in the market for any of their products.
THANK YOU OPTICS PLANET!!!!!