seahunter from Epinions
(ordered or looked for multiple organization items, some knives, etc.
"Optics Planet has some great prices, and good selection of products. Communication via email is good. Customer service is responsive, professional and polite. Now for the big however... I have made five purchases in the past few weeks. Four - four - of the five orders have contained backordered items. Some of the follow-ups have gone from far-out future dates of stock, to complete cancellation of items as no longer being available. In today’s computer age, I would think inventory stock would be up-to-the-minute or at least current with nightly downloads. I wouldn't mind the backorders, but it makes it very hard to follow credits and new debits, and they are coming through with strange amounts and amounts without the discounts which were originally applied. Overall this is a good company, they just need to upgrade their inventory system. Shipping time seems to be okay, and they do ship partial orders while waiting for backordered items. Packaging is good so far, no damaged products. The new DVOR site of theirs offers some very good pricing as well, but the only shipping option is ten dollars for all-day shipping. I know this is an incentive to buy more, but occasionally you only need one or two small items, and the ten dollars is not a good deal then.