rugersplease from Epinions
(ordered or looked for Sights, scopes, more
"I've had some great experiences shopping with OpticsPlanet, Inc. Sights, scopes, rings, holsters, you name it and there's a good chance I've either bought it from here or I don't need it to begin with. No store is perfect though, and with the number of orders I've placed here over the years it's not surprising I've hit a couple of trouble spots. Where the company has really shined, at least in my opinion, was in handling these issues. For example, I ordered a set of Trijicon sights for my Ruger, or so I thought. Turns out, the model I ordered was mislabeled on the website. In my experience with other stores, this can be a huge hassle as companies don't typically want to take responsibility for that kind of mistake. Not so at Optics. I called in and after explaining my issue (not to mention that the salesperson was EXTREMELY patient given my frustration) she immediately admitted they were at fault and offered to fix it along with a nice coupon for my next purchase. I checked their site a couple of days later and the mistake was fixed. That's service.Shipping is typically extremely fast. I've only had a couple of orders that got delayed. I wound up cancelling one, and a salesperson contacted me to apologize and to see if they could work out something for me. They weren't even pushy about it, and it just feels good to know that someone was willing to help. Other than that one incident, everything has gotten to me on time.Definitely use them if you need any shooting stuff, camping stuff, things like that. I've outfitted my rifles and a shotgun using their store and I will definitely be a returning customer.