"I have ordered several items over the past year since I started using Optics Planet Online. They consistently provide the lowest prices that I could find online and they offer free shipping with a low minimum order price.
I was disappointed on two order when I received an email informing me that my requested items were on back order, but within two or three days I would receive another email telling me that my items had been shipped. Somehow they work miracles with back ordered items.
Packaging has been bulletproof. The cardboard shipping boxes are more like wooden boxes, and sensitive items are well padded.
Because of my experience with Optics Planet, I now tend to go directly to their website rather than shopping around. I appreciate their effort to provide items a low prices, provide free shipping, great packaging and outstanding delivery. The folks in Customer Service are very friendly, professional and enhance my shopping experience."