M.H. from Conway, SC
(ordered Burris 2x20mm Handgun Scopes
"I made, or should I say, I attempted to make a purchase of a rifle scope from opticsplanet on a Saturday. On Wednesday as I was expecting delivery of the scope I had "purchased" I instead received an email notifying me that the scope I ordered was out of stock and would not be available for 3 to 4 weeks. I contacted opticsplanet and asked why they sold me an item that obviously wasn't in stock and why they hadn't sent me notice earlier that the scope I ordered was out of stock. Their response was that they don't keep real time track of their stock on the web site and that I should have called first to see if the item was in fact in stock ( I didn't know this was a requirement), they offered no excuse for not notifying me sooner (say Monday or Tuesday) that the scope was out of stock. I then attempted to make a second choice for a scope and found that it was also out of stock. I gave up at that point and went to a competitor and purchased a scope. Prior to this incident I
have had nothing but positive experiences with opticsplanet and they had been my first choice for my optics needs, but this has soured my opinion of the company and I now shop elsewhere."