Please contact our customer service team to troubleshoot your LR Target Camera system.
833-784-5520
The 220V is meant for use internationally and it can only stream video to your phone from 600 yards instead of the mile this model is capable of.
The camera does not have any zoom, so to get a clear picture, you'll generally need to be no more than 6 feet from the target.
Unfortunately we do not have any replacement parts for this system. We recommend contacting the manufacturer, they should be able to provide you with a replacement charger. You can reach them here: https://www.btibrands.com/contact/
Yes, if the battery were to stop charging, you would have to send in the unit to the manufacturer since the battery is proprietary and integrated. Battery life is up to 6 hours on a single charge.
Caldwell indicates that the batteries used in the product are not meant to be removed, and will require special handling at the end of their life. They are rechargeable and the product will also work with an external 12V Battery Bank.