Rubber is junk - Armasight Contractor 640 4.8-19.2x75mm Thermal Rifle Scope

I called Armasight and they said to return the scope I showed them a picture. I will try to attach it here but the runner from the eyecup was deteriorating when it was brand new out of the box. It’s partially crumbled away as soon as I opened it. The rubber lens cover does not fit the front lens correctly and it falls off without touching it. The scope is great and amazing to use. I just can’t believe 6,000$ and the rubber is junk. I called armaight they say return it but I do like using the scope I hate to be without it right now it makes me mad but I am still in return window. I wish Armasight would have offered to send me new rubber pieces. Assuming they aren’t all junk.