Questionable company and service - Armasight Orion 4x Gen 1+ Night Vision Rifle Scope

I ordered this for a customer Feb/2014.
Had issue with cross hairs so sent it into Armasight in California with a check to upgrade to Vampire 3x. Never got the scope but was told on 3 different occasions it will be shipped but got NO email or phone call telling me so or tracking number. My business account was hacked into by a mobile phone user in San Francisco area 3 days after shipping the scope and upgrade check to the company in that area. March 27th I called for a refund check and recalled there accounting department to make sure it would be sent that same day and they told me yes.. Well will see but something dosen't seem right. Everyone at that company has Ukranian/ Russian last names so maybe it's a front company?
Hopefully my customer gets his money back but I will be writing to Zanders my wholesaler and the company.
Pros: it works for close range
Cons: return service staff are not helpful

This review was written in the old system and had content requirements that are different than reviews written today.