Covert has ruined their phone app. - Covert Scouting Cameras E1 AT&T Trail Camera

Covert has RUINED their once great picture viewing phone app. Go figure. It literally went from fabulous to bad overnight. How a good company can let that happen is beyond me. Prior to aug 2019, the Covert remote viewing app was intuitive and easy to use. It was seriously about the best app I’ve EVER used. Within seconds, you could view all your settings on one screen, and quickly scroll down and check or change any setting. The settings I’m referring to are things like number of pics in a burst, pic resolution, time lapse, on/off time, number of images per day, etc. However, with the new app, you must “travel” to many different pages in the app to find, view, and change any of the settings, because they are all hidden and buried under layers of menus. It takes much longer to view all your settings, and by the time you’ve checked the first few, and then backed your way out of that menu and then clicked your way into the next menu, you forget which ones you’ve already checked. It really disrupts your thought process to have to navigate this way. It’s so extremely cumbersome, illogical and unnecessary. Yesterday, Covert was a great cellular camera with a great user-friendly remote control phone app. Today, Covert a great camera with a very difficult to use app phone app. It’s like taking the dashboard of your car and putting doors over all the car’s controls so that every time you want to turn left, for example, you have to open all the doors and search for the left turn signal, rather than being able to see all the controls at once, at a glance. Yea, sooner or later you’d finally memorize what is behind all those doors, but why have to go through all that mental training, and the extra steps. And Covert changed their nice colorful big bold font and ON/OFF buttons with neat rounded edges to a very small plain boring font, with plain looking square corners. Additionally, they changed the settings “ON” buttons to RED. They used to be GREEN, which is logical, because green means GO. Right ? Red, however means STOP, yet they changed the GO, or ON buttons to RED. I think Covert may have set a new record in the software design world for going from BEST APP to WORST APP overnight. I own about 12 Covert cellular cams, and have been buying them since 2013. As experienced trail camera users know, the phone app is critical to our camera usage experience. The quality of the phone app is as important as the quality of the camera, because we use the phone app constantly, every day, several times per day. So, having an easy to navigate phone app is very important to us. In fact, the phone app navigation is so important that that Covert’s new terrible app design has me highly motivated to find a new trail cam manufacturer with a good phone app. More bad stuff: Covert’s new app has an annoying “white flash” in betw each pic while scrolling thru the pics. It slams your iris’s open and then shut again. It’s uncomfortable. Black would be better. Plus, you can no longer touch the pic and make the left and right arrows disappear. Sometimes the arrows block your view of something important. In the old app, touching the pic repeatedly toggled between arrows and no arrows. That was nice. That feature is no more. And yet some more bad stuff: In the new app, there’s apparently no way to turn the camera OFF. Let’s say you have a cam at a place you’re going to be spending some time at, and you don’t want it to take like 200 pics while you’re there camping, or working, or whatever,, and running down your batteries and using up your pic plan. The only way you can turn the cam off is to open up the lock box, open up the camera, and physically turn the switch off. Then you have to remember to do that again when you leave. The phone app no longer lets you turn the cam OFF or ON with your phone. There’s no excuse for that oversight. Now, the only way to “almost” turn the camera off is to set the maximum number of photos to "1". That at least gets you down to only one unwanted pic per day. Covert, you now have a lot of customers who would like for you to get your app together. - David and Phil in Tennessee