Cryptic 9mm bcg - Cryptic 9mm PCC Bolt

This bcg I’ve had for about a year now, it’s not worked for about 6 of those months. In my 10.5 build, my 3.5, and my 16 inch 9mm builds this bolt carrier is junk. It short strokes in each one of my builds, you have to pull the charging handle back between each shot, the bolt will eject the round, but then to get another shot you must pull the charging handle again, If not the trigger is loose and does nothing when it is pulled. I know it is the bolt itself, because when taking my foxtrot mike and talon bolts and using them in the same build, it doesn’t have this issue. This bolt has this issue in all 3 of my 9mm builds. I emailed customer service and got no response, but this thing has been a headache and doesn’t work in all three of my builds while my other bcg do. It worked for a few hundred shots and then started having this issue, sending me down the rabbit hole of buying parts when the bolt was this issue.