Warranty nightmare - Hexion Tech Seeker 1x17.85-26 mm Reflex Red Dot Sight

Worked well at first but after first range day it started to just turn off and wouldn’t turn back on until it wanted to. The warranty was a headache. Had to send videos and pictures explaining issues through email because they don’t have a number to reach for warranty issues, it’s email only. Finally after a week of back and forth they email me a shipping label. After this I send it in and hear nothing for over a month. I reach out and they don’t know why it wasn’t sent out so they now send it a few days later. Took about 7 weeks before I got my replacement in the mail. The new one has no issues so maybe I just got a lemon but the warranty department is horrible.