Poor quilty - Konus KonuSpot 80 20-60x80 Angled Spotting Scope w/Tripod

Bought this scope many years ago, and in a couple of years the coating on the outside became sticky to the touch. Now I had to wrap it in cloth to even hold it. I e-mailed the manufacture about my problem, and no reply from them at all. POOR CUSTOM RELATIONS.