Broken spotting scope - Leupold Kenai 30x, 25-60x80mm HD Spotting Scope Angled Gray/Black

I finally had time to use the Leupold spotting scope Kenai 30x, 25-60x80mm HD Spotting Scope, angled, and it would not focus! I changed eyepieces and still nothing! I sent and email to Leupold for warranty work. Also on the 25-60x80mm eyepiece a rubber ring was sticking out from around the eyepiece and you adjusted the eyepiece the rubbed ring would break.
I am not happy at ALL with this spotting scope. How it made it through quality control at Leupold is beyond me.
Pros: Can't give you one the spotting scope doesn't work
Cons: Will not focuse at any distance

This review was written in the old system and had content requirements that are different than reviews written today.