Poor quality control - NcSTAR AR15 Combo Wrench Tool

Got my package today containing three different items. I was very excited to have my tool to do future work on my new AR build I just completed borrowing someone else’s tool. Opened it up and it was packaged nicely but the tool itself had a pretty big crack. At first I thought it might be the finish. But once I looked at it closer it went half way through the steel and I could see light right through it. Upon further inspection it looked as if it has already been used on that end as well since it had scratches and chips. Not sure if It was built poorly or if I was sent someone else’s return item that they broke but it’s pretty ridiculous that I was sold something in such conditions that’s called NEW. Pissed me off quite a bit since I now have to order something else and wait another goddamn week before I get that one since shipping isn’t exactly fast with OP.