Poor service support - Nikon StabilEyes 14x40 VR Marine / Land Binoculars

I purchased Nikon Stabileyes 14x40s less than two years ago. When they work, they are great. Unfortunately, mine quit working all together. I sent them to Nikon for repair. After almost one month, I was told they were going to be replaced. A month later, I still don’t have them and according to Nikon, they are out of stock and no one in the company that the service department has acess to has any idea when they will be available. I spent a small fortune on these and Nikon’s attitude is really frustrating. I would shop for a different brand (and will probably end up spending another small fortune if Nikon is unable to provide a replacement soon.
Pros: Work fine when they work.
Cons: Failed in less than two years.

This review was written in the old system and had content requirements that are different than reviews written today.