Died on me from sitting in the safe. - Holosun Paralow 2 MOA Dot Red Dot Sight 1x20 mm

I have one of these solar powered Holosuns and it died on me. Battery replaced twice and nothing. No dot, no reticle the optic just seems to be completely dead. I called up support and got "This voicemail has not been set up yet." Big yikes. If you ever need help or support good luck. I feel like a terrible person too, cause several of my friends bought these on my recommendation.