Parallax / focus dial only works between 50 yds to 200 yds. turret freezes and won't turn. follow up - Primary Arms SLx Series 3-18 x 50 mm Rifle Scope

FIRST - PRIMARY ARMS SUPPORT GROUP WAS EXCELLENT ON RETURN, REVIEW AND REPLACEMENT. BUT, I FINISHED REVIEW
OF RETURNED (NEW REPLACEMENT) USING THE SAME RINGS FROM BOBRO. PRIOR TO INSTALLING THE PARALLAX DIAL WORKED
FLAWLESSLY, THE SCOPE SEEMED FINE, AS BEFORE. ON THE RANGE, AFTER ABOUT TWENTY RDS THE DIAL STARTED TO TIGHTEN
UP, IT DID WORK BUT A FEW TIMES IT STOPPED BUT AFTER BACKING IT THE OTHER WAY WOULD LOOSEN UP AND YOU COULD THEN
GO UP AS DESIRED. BUT, THE TIGHTNESS WAS BORDER LINE IN SOME RANGES. AS BEFORE, 50 YDS TO 200 YDS WERE EXTREMELY
CLEAR ON 10 PWR. RETICLE WAS ALSO EXTREMELY ACCURATE. WHEN JUST TRYING TO GO ABOVE 200 METERS, DIAL WAS VERY
TIGHT BUT DID MOVE WITH ALOT OF EFFORT, LIKE HOLDING THE GUN OFF LINE TO MOVE. THAT SAID, I GUESS I'LL USE IT ON
THE RANGE AT THESE DISTANCE'S, ZEROING AND SIGHTIN IN TYPE STUFF, TOO HARD TO ADJUST OUTSIDE THIS PARAMETER. APPRECIATE
THE SUPPORT STAFF ATTEMPT TO FIX, WHICH IT IS IN THE MOST EXTREME BUT NOT TO A USABLE DIALING CITUATION - JUST TOO
BLURRY AT 500 YDS OR LONGER WITH THE RETICLE AND ASSOCIATED FOCUS COMBO. IF IT WORKD IT WOULD'VE BEEN PERFECT BECAUSE
THE AREA WHERE IT DOES WORK (50-200) IT'S PERFECT. THANKS FOR TRYING, I'LL JUST GO BACK TO DIAING AT DISTANCE......