Unfortunate incident - Redfield Revolution 3-9x40mm Matte 4-Plex Rifle Scope

First let me address my rating this scope with only 4 stars. I have several Redfield scopes and have also made several purchases from Optics Planet. They are typically quality products from a reputable dealer. For some reason things went wrong. The scope arrived well packed and up damaged on the outside. But on examining the scope I found that the turrets did not seat and turn properly. As you turned the turrets from one direction to the other there was slop in the turret and also not a crisp click that I'm used to. I thought it odd that the scope came in a plain brown box and not the typical Redfield box. I also found that the rings that came with the package deal were not all together and a couple of the screwes were loose in the box. It was like the item was returned for some reason and then resent to me for another try. (not second guessing anyone here) I sent the scope back to Optics Planet and ordered a Redfield "Revenge" which is another great scope. I don't know what happened here but it was unfortunate. I highly recommend Redfield products and also highly recommend Optics Planet. Optics Planet has an excellent return policy and is very easy to use. The only reason for 4 stars is because of the incident but don't be afraid of the product or the dealer.