Unreliable, poor battery life, poor warranty support. - RIX K3 2x15mm Thermal Imaging Monocular

I wish I could have had a better experience. My unit had 4 issues with the diplay, battery life, random shut offs, and not focusing the image. I sent it back to Rix 4 times within 3 months and sometimes it came back with more issues! I had to call every time to see what was going on and what they did when I got it back, no notification of any work done was given without asking. I had to complain more than anyone should in order for them to replace a 5 month old unit that’s been sent back 4 times in 3 months and would have been a 5th if I hadn’t said this is unacceptable and it needs to be replaced. They finally agreed and of course I get a used unit as a replacement. This one also had another issue but I was done with Rix and gave it away. I hope others have had better experience. No more Rix products for me