Malfunction/return - Trijicon RCR 1x Reflex Red Dot Sight

I purchased this in October of 2024 and my initial review was positive. However, in March 2025 i begin having some issues with the dot fading and by April the dot was consistantly disappearing for no reason. When I called Trijicon they stated that they haven't had many issues with RCRs and that it was most likely a battery or battery cap issue but to go ahead and send it in anyway. I asked if they would send me a new one immediatly so I didn't have to go without and they refused which pissed me off since this is a $1019msrp optic. I sent the optic in on April 24 and on May 2 I got an email from them stating "We have evaluated your item and determined that we will be sending you a replacement RCR1 at no charge". Trijicon's customer service has been fine but I am really disappointed that the product completely failed and I'm having to go 2+ weeks without my optic.