Missing parts every time - TRYBE Defense Standard Handguard Hardware Kit

I ordered this product a while ago and when it was received it was missing the screws. I contacted Optics Planet and they sent me another one which was also missing screws. I contacted again and in total they sent me 4 of these parts kits and everyone was missing the screws. Optics Planet had no options but to offer me a less than $10 refund on my original purchase. They offered to return the hand-guard but I like it and want to use it. I feel that it is super incompetent on their part to not to remove these parts that were missing screws. Unfortunately my rifle is still not done until I can find some screws that will work or decide to replace the hand-guard.