Great product, sizing is misleading - Viking Tactics VTAC Raze Belt

The belt and the inner belt are put together well. I am hoping the this will be a great replacement for my duty rig for high risk operations. However, the sizing is not quite accurate. I followed the instructions and ordered a medium. When the belt arrived, it was too small. Had to return it. I already waited almost three weeks for the belt. I contacted customer service to see how long the exchange process takes...we’ll see! Looks like waiting again for the final word!