Very disappointed with quality assurance - Viridian Springfield XD/XDM (Not Sub-Compact) Green Laser Sight

I bought this laser expecting one of the best on the market. I was disappointed before I even opened the package. The shipping container was way to small to have included the "Free" Kydex sheath that it was advertised to come with. I pushed on and opened the package and found a plastic wrap sealed cardboard box. I opened the box and was excited to turn the laser system on. Low and behold the system did not come with the battery that was to be included with the contents. At this point I was really doubting the QA of this manufacturer. I bought my own battery because I was so excited and installed into the laser system. It was awesome. The laser was so bright I could see it at ~100yds even with somewhat bad eyesight. I called Optics Planet customer service about the battery and the holster and they said they could not help me that it was a manufacturer thing. I contacted the manufacturer and the woman who answered the phone was very quick to help me with the holster and the battery. Well now time to test the system at the range. It looked great at the range also but when it came time to adjust the sight the left and right worked well but the elevation would barely budge in either direction. Of course i tried a few times and the adjustment screw gave away very easily and stripped with that little hex head that is supplied. So the laser is great but the system was not functional for me.
Pros: Very bright, Modes of operation, feels durable, fits awesome
Cons: Qualtiy Assurance, Difficult to adjust, big

This review was written in the old system and had content requirements that are different than reviews written today.