Important review - Vortex OPMOD Viper 1x24mm Reflex Red Dot Sight

I bought this optic for my Baretta 1301. It works as expected and holds a rock hard ZERO, even on a 12ga. I'll let other people talk more about it's features. I want to talk about the warranty. The Vortex VIP warranty is real and they stand behind their gear. My optic was flawless, out of the box and worked perfectly. That is, until the shotgun it was attached to, took a tumble, shattering the glass. It was 100% my fault. I was a couple weeks away from a hunting trip, where I planned on using the optic. I called Vortex, to see if it could be repaired. I really didn't want to buy another one. Not only did they replace my optic at no charge, they even paid the shipping back and forth AND got it back to me with enough time to hit the range before leaving on my trip! I have never used a warranty before, and was willing to pay the repair cost. This is the kind of customer service that builds customer loyalty! I am impressed by both the quality, and integrity of Vortex. Great job folks!