When is a warranty not a warranty? - Zeiss Conquest V6 5-30x50mm 30mm Tube Riflescope w/BDC Turret, Second Focal Plane

I have fought with zeiss over a year trying to get a conquest v6 fixed or repaired. Three attempts were made to address the multiple problems with parallax the 1st time, windage the 2nd time, and elevation the 3rd time. Each one would not focus , bottom out in adjustment , or top out in sighting in rifle. Scope had even been sent back to Germany itself for repair and other two times in problems persisted . I figured that either they didnt know what they were doing as far as repairs or scope was a lemon. Finally after approximately 15 months and speaking to a number of higher ups, they decided to give me a replacement scope. A customer should not have to go thru this ordeal just to get a company to stand behind their product. So the answer to the question when is a warranty not a warranty: it’s when a company will not stand behind its word even if it’s a lifetime warranty. So buyer beware $2000 buys a lot of scope and now every rifle I own has a TRIJICON optic on it. Spare yourself the heart ache and head ache I went thru. DONT BUY A ZEISS PRODUCT!!!!