Via from United States, ME Public Profile

I ordered the Fortis Night Rail 10.5 in -MLOK through Optics Planet on Sept 2 – 2021
I returned it for a replacement of the same because it would not center itself around the barrel. The barrel nut sat crooked in the rail, due to miss alignment when the rail was being made.
When I received the replacement on Sept 24, I noticed it had the same defect.

I tried to replace it again for the same, but OP is not in the business of inspecting product prior to shipping, so they could not guarantee I'd get a good one. OP suggested I contact Fortis Manufacturing directly to remedy this issue.

Mr. Hwang #1 from Fortis Manufacturing was happy to oblige.

But when I received the replacement on Oct 6, upon inspection, I noticed that the black finish was incomplete, although the barrel nut alignment area was about 90% better.

I e-mailed, thorough details regarding concerns and requested to replace it again for the same.
Met with a slightly disjointed reply, Mr. Hwang #2 – CEO, from FM obliged this time.

But again, when I received the replacement I was compelled to e-mail this.
It's Oct 24 now.

Hi FM...

I just received the replacement hand rail and it was defective.

From Sept 2 till now I've received and replaced 2 defective Night Rails from OpticsPlanet.com and I've received 2 defective Night Rails from Fortis Manufacturing.

You can imagine this is getting pretty frustrating on this end.
I have shared information in previous e-mails to assist with providing a good item.

Wo