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Please reach out to us at techsales@opticsplanet.com and we will assist you. If you feel there is something wrong with your product, you can also reach out to EoTech directly as they would handle all service/warranty issues.
It's supposed to look like that. All of the holographic sights have a grainy ring and dot. Don't focus on that. Focus on your target and you don't notice the grainy circle and dot.
It's called having astigmatism. I deal with the same issue. Look at the retinal through a pin sized hole or make a tiny hole with 4 fingers and look at the retical. It's like magic. Turns into a perfectly even lit circle.
That’s what it’s supposed to look like it’s a common complaint and feature of Geotech holographic sites. It’s made that way so that you can actually see your target through the hologram. Pretty much all real holographic sites will look this way if it’s a solid picture then it’s just a reflex site.
That’s the normal look. It’s Holographic so it isn’t as crisp as other types. Your eyes are fine and I only own one until I save up more money! They are the best in my opinion and you can’t kill them!