Not true to size - 5.11 Tactical - Tactical Trainer 2.0 Mid Waterproof Boots 12024

I have since ordered these from another company in a 1/2 size up and feel confident about the quality of the shoe. I've only worn them for a week, but there don't seem to be any weak points, the soles are firm & stiff which is what I need. The boot aspect (higher ankle) provides a little more stability than a standard low-cut shoe, but not a ton more. So far they have proven waterproof in snow, slush and light rain. I have not stood in puddles nor heavy downpour yet.
I gave this product 4 stars because I don't believe they are true to fit. An 8.5 Wide should be plenty big enough for my foot (which actually measures Mens 8 in length but is quite wide) but no matter how I tied them, my big toe clearly hit the end of the shoe. I ordered 9s from a different website and they are a more appropriate length (although now a little too wide, go figure). My only other critique is that the laces are way too long. Even double-knotted they drag on the ground and I plan to replace them.