Great scope. customer service is trash! - Armasight Zeus 640 3-24x75mm Thermal Imaging Rifle Scope

The scope works great. Easy to zero. Can see critters to 1000 yards! It’s pretty user friendly too. I love the scope. What I don’t love is Flir/Armasight customer service. In fact I hate them. The remote that came with my scope is defective. Never worked from day one. I tried for a few weeks to reach out to Flir with no success. When I finally did get a hold of someone they redirected me to someone else who then didn’t answer they’re phone, so I left a detailed message. The phone call was never returned. I tried a few more times to contact Flir and was never able to contact anyone. So I finally gave up. If it wasn’t a cheesy remote it would be different. I would have just returned the scope to O.P. But it’s the principal of the matter. And if anything ever does go wrong with my scope, I know It’s going to be horrible trying to get the issue fixed. I am crossing my fingers. I will never buy from these clowns again. It’s unbeliveable that I couldn’t get this easily fixable issue fixed after I just dropped $5000. I’ll buy from Trijicon next time around.