Ballhead friction adjustment does absolutely nothing - Athlon Optics Midas CF32 32mm Tube Carbon Fiber Tripod

On the example I got, the ballhead friction adjustment does absolutely nothing with binoculars let alone a 27 lbs competition rifle. This adjustment should have the fidelity to keep the ball from moving when the mounted object is unsupported but still allow you adjust the mounted object. The friction adjustment is difficult and not smooth to twist and as far as I can tell - especially compared to another tripod ballhead I've used - does absolutely nothing. I hope Athlon replaces it!