Doesn't work - ATN ThOR LT 4-8x50mm 30mm Tube Thermal Rifle Scope

i liked the size and fit, but the screen never worked. atn was absolutely zero help, but thankfully optics planet sent me some things to try. i updated the firmware and did a couple other things and got the scope to work once. next time i tried it, right back to the same issues of grey fuzz on the screen. returned in my timeframe and bought another brand scope that has been flawless.