Bad luck with quality control on this one. - ATN X-Sight-II 3-14x SmartHD Day/Night Rifle Scope

Received this product with high hopes of fun times but sadly I had issues right off the bat. The focus knob was so difficult to turn I almost had to use pliers and one can not make fine focus adjustments. The SD card would not load, so I tried two others, and none would load properly so not able to record any video. The buttons for various functions worked intermittently, and the extended power source battery would confuse the on and off switch. I could not get it to turn off consistently. The day time color balance is a bit to red and I did not care for it. Therefore, I sent the item back for a refund. Three weeks later I am still waiting for the refund. The return label offered was so slow (my choice), the product arrived two weeks later. I still favor Optics Planet for their products and service, I just had bad luck with this ATN item. I will continue to purchase from Optics Planet since I believe it was not their fault. They are responsive and sell good products. I have bought several products from Optics Planet and they are great!