Wanna see the worst customer service??? - Barska GLX 5mW Green Laser Sight w/ Built-in Picatinny Rail

Barska is by far the worst company I’ve EVER dealt with. I see above that someone was charged $10 for a warranty claim… I was just asked to pay $20 so it seems they pull random bullshit amounts from the sky to screw over people that bought a $100+ product that quit working! Makes no sense to not back your product but to then charge money without being able to answer the actual reason for failure or what defect they’re fixing. Kind of seems like they’re just trying to make a buck off their shortcomings of quality. If you’d like to see the countless emails back and forth when they couldn’t locate my item I shipped back to them just ask!!! It really felt like they were deliberately trying to frustrate me til I gave up with requests for information when a tracking number should have sufficed. They wanted proof of purchase- uh how about I sent it to you, isn’t that proof that I purchased it??? You’re an online company not like I stole it from 7-11 down the street. But then after a week of emails they go and ask for $20!!! Midway, Brownells, Optics Planet, and a few other companies have AMAZING customer service… BARSKA DEFINITELY DOES NOT AND THEY SHOULDNT BE TRUSTED! DONT GIVE THEM YOUR MONEY… buy from someone else. There’s no reason they shouldn’t have fixed the problem with my item as there was no major damage or obvious reason for failure. The runaround emails was one thing but then to be asked to pay $20 for a warranty was enough to top it off. I’ll never purchase another BARSKA product ever again and I advise you do the same!